Workplace incidents are often underreported because employees fear retaliation and don’t trust their information will be fairly and sensitively handled. Resolve™ protects employee identities and eliminates bias so employees feel safe reporting and employers receive accurate information and can adequately address these issues. This added level of protection supports building trust.
Improving workplace culture is not passive. Companies must proactively seek employee input to eliminate sexual harassment, discrimination, endangerment, and bullying.
A 9-step approach reducing your risk of employee risk.
Maintaining privacy is critical as incidents go unreported because of concerns of bias, favoritism, and retaliation. Anonymity of reporting and automation of policy ensures consistent and compliant actions.
How to close the gap between leadership and employees.
Incident resolution is best accomplished when fair processes are predefined and consistently enforced. Technology establishes audit trails on who knew and when they knew and confirms all policies and procedures followed and communicated appropriately.
Capture and organize all the relevant facts needed to properly investigate and determine the appropriate course of action.
Employees don’t believe phone calls are anonymous; web-based reporting ensures anonymity and increases reporting.
Automated checks and balances, pre-defined consistent and compliant workflows, disparate impact reporting ensure fair and equitable treatment.
All actions and decisions are centrally and securely logged and retained for role-based access and post-action evaluation.
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